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In February 2017, we updated all usernames to FirstNameLastName format (no spaces).  If you’re having trouble logging-in or resetting your password, contact us and we will send you new login details.

Problems with PDFs?

  • Be sure to save the file to your computer and not open it from the browser.
    • Right-click the file and choose “save”, “save as”, etc.
    • Then, from your computer, open the file in Adobe.
  • Be sure to open the file with Adobe and not from another PDF viewer program.
    • Right-click the file and choose the option that says something like “open with” and choose Adobe.

Using a Mac … click here.
Tips for PDF-E files … click here.
XLS/XLSX files … click here.
ZIP files … click here.